Privacy Policy
Last updated: 29 April 2026
Swadra Organics respects customer privacy. We collect only the information needed to create accounts, process orders, send OTPs, complete payments, arrange delivery, issue invoices, provide support, and improve the shopping experience.
Information We Collect
- Name, email address, mobile number, delivery address, pincode, and order details.
- Payment confirmation details received from secure payment partners.
- Support, callback, cancellation, refund, and delivery communication details.
How We Use Information
- To verify accounts and send order-related communication.
- To process orders, invoices, refunds, and shipping updates.
- To prevent fraud, misuse, duplicate requests, and unauthorized access.
Data Sharing
Customer data may be shared only with trusted service providers required for payment, delivery, email communication, OTP verification, analytics, fraud prevention, legal compliance, or customer support.
Data Security
We use reasonable safeguards to protect customer information. Payment details are handled by secure payment partners and are not stored as card or UPI credentials by Swadra Organics.
Customer Rights
Customers may contact Swadra support to request correction, order assistance, or account-related help.
Contact
Email: swadraorganics@gmail.com